Changed your mind? It’s OK just let us know and we’ll do the rest

It’s important to get the big items for the home right and at Switch Rentals we understand that this is an important decision.

For your complete peace of mind we have made it easy to return products and cancel your order

Easy returns when changing your mind

We know circumstances can change and that you may decide you no longer want your product.

There’s no charge to return your product in the first two weeks for a full refund of your initial rental payment and delivery fee.

Simply call our friendly customer service team on 0330 1355 555 who will be happy to arrange the collection of the product and action refund. The refund can only be provided to the original card used to make the payment .

Cancelling Orders before delivery

If you want to cancel before taking delivery that’s okay. Again simply call our friendly customer service team on 0330 1355 555 who will be happy to arrange the collection of the product and action refund. The refund can only be provided to the original card used to make the payment .

How long will it take?

Refunds can take up to 3 working days to be paid back to the original card.